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Your search for Documentary w/Instruction has returned 9 result(s). (Page 1 of 1)

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- 1995
Blue Eyed
Jane Elliott
Jane Elliott's racism awareness exercise shocked the nation with its demonstration of discrimination & introduced diversity training in 1968. Now, she has brought her "blue-eyed brown/eyed" exercise to corporations.
Business Chronicle Series

Learn from some of America's leading companies. Business Chronicle combines documentary case study footage with insightful commentary to guide you through the principles of excellence at work.
File 102: Creating World Class Customer Service

What does Southwest Airlines, Whole Foods Market and USAA Insurance have in common? They have all achieved world-class customer service. How have they done it?
- CC
Fish!
Fish Philosophy Training
The FISH! training video is the most effective way to energize your team, deliver remarkable customer service and increase employee retention.
- CC
Four Weeks in May
Danica Patrick
Indy 500 racer Danica Patrick and team leader Bobby Rahal show how to achieve team success in this motivational two-part training program. Watch the team at work and see how to build a top performing team.
- CC
I’ll Be Back!
Bob Farrell
Opening over 150 restaurants without a single failure, including the enormously popular Farrells Ice Cream Parlor of the 1970’s, Farrell is a master of serving the customer.
- 1991
L.L. Bean, A Commitment to Customer Service

This once-small hunting supply business was founded with a simple philosophy based on honesty and courtesy. Today, L.L. Bean's name is synonymous with customer service. You will see how they make the customer king.
Service Heroes: Customer Service Turnaround

Baptist Health Care is a leader in customer satisfaction. But a decade ago, it was a different story. Learn how this healthcare organization became a leader in service and a model for employee satisfaction!
Top Performer
Carr Hagerman
A Bold Approach to Sales and Service
Top Performer introduces the power of Natural Energy and how the wisdom of street performers can help you and your company or organization.