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  • Customer Service: Make It Easy!
    • 2016
    • CC

    Customer Service: Make It Easy!

    This program reinforces 4 essential customer service concepts:  Acknowledge, Observe, Listen, and Act. Learn how to make it easy for your customers! 

  • Courage 2 Coach
    • 2016

    Courage 2 Coach

    The Courage 2 Coach training program outlines a specific four-step process for coaching that will work in any employee performance situation.

  • Diversity and Inclusion: A Step-by-Step Guide for Managers
    • 2016

    Diversity and Inclusion: A Step-by-Step Guide for Managers

    Filmed on location in a variety of settings, from healthcare to manufacturing, Diversity and Inclusion A Step-by-Step Guide for Managers features dramatic scenes, first-person interviews, and research grounded in scientific studies.

  • How Was Your Day?
    • 2017

    How Was Your Day?

    "How Was Your Day?" is almost like getting 4 films for the price of 1. The 4 topics of unconscious bias, diversity & inclusion, harassment and bullying are presented in separate modules.

  • Sam Glenn Inspirational Books
    • 2017

    Sam Glenn Inspirational Books

    Sam Glenn

    Order all 4 Inspirational Books by Sam Glenn!
    If anyone knows how to recharge your organization's positivity, recognize progress, and make learning fun, it's Sam Glenn, The Attitude Guy.

  • Right/Wrong to WIN/WIN
    • 2018

    Right/Wrong to WIN/WIN

    Peer-to-Peer Conflict Resolution
    In just 13 minutes, this program teaches a 5-step process that enables employees to resolve conflict with others directly, respectfully and effectively. The key is focusing on the problem, not the other person.

  • ENOUGH! The Consequences of Sexual Harassment
    • 2018

    ENOUGH! The Consequences of Sexual Harassment

    A Completely New Approach to Sexual Harassment Training. Designed in two-parts to engage each learner, viewers get a realistic view of workplace harassment and the fallout associated with a non-compliant culture. X

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