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  • Ethics: The L.O.G.I.C. of Right
    • 2008

    Ethics: The L.O.G.I.C. of Right

    We all face workplace situations that test our ethics. Sometimes it’s simple to determine the right thing to do. But most of the time, the answer isn’t so black or white. Help employees make the right decision when faced with an ethical dilemma.

  • Retaliation - Training Triggers
    • 2008

    Retaliation - Training Triggers

    Training Triggers are short programs (1-2 minute meeting openers) with ideas to jump start conversations on critical workplace issues.

  • Can This Be Retaliation?
    • 2008

    Can This Be Retaliation?

    A Retaliation Training Trigger
    Training Triggers are short programs (1-2 minute meeting openers) with ideas to jump start conversations on critical workplace issues.

  • WAYMISH - Why Are You Making It So Hard…for me to give you my money?
    • 2008

    WAYMISH - Why Are You Making It So Hard…for me to give you my money?

    Why Are You Making It So Hard…for me to give you my money?
    Let this unforgettable program teach your staff the attitudes and behaviors that make customers feel valued so they will buy from you again and again.

  • Best Service is No Service
    • 2008

    Best Service is No Service

    Stanford Executive Briefings
    Bill Price President, Driva Solutions; Co-Founder, LimeBridge
    says that that companies should challenge the need for customer service in the first place.  

  • What to Do When Conflict Happens
    • 2007

    What to Do When Conflict Happens

    A unique and memorable tool for resolving workplace conflict.

  • Who Are They Anyway?
    • 2007

    Who Are They Anyway?

    BJ Gallagher

    A tale of achieving success at work through personal accountability.

  • Care and Candor
    • 2007

    Care and Candor

    Making Performance Appraisals Work
    This program demonstrates the importance of making a caring attitude and honest feedback the foundation of the appraisal meeting in in order to achieve the best results.

  • Looking Forward
    • 2007

    Looking Forward

    Your Performance Appraisal
    Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table?

  • We Are The Ones
    • 2007

    We Are The Ones

    Paul Hopkins

    We Are The Ones is an inspirational short program that encourages us to look to ourselves for leadership and positive change.

  • Sacrifice is Not Just a Bunt with Joe Torre
    • 2007

    Sacrifice is Not Just a Bunt with Joe Torre

    Joe Torre

    In Sacrifice is Not Just a Bunt, Joe Torre illustrates the path to achieving individual and organizational success by cultivating a positive attitude, self-confidence and team communication.

  • OUCH! That Stereotype Hurts
    • 2007
    • CC

    OUCH! That Stereotype Hurts

    Communicating Respectfully in a Diverse World
    The workplace is rife with negative jokes and demeaning stereotypes. For many people, staying silent is no longer an option, but they haven’t known how to speak up.

  • Customer Service Zone
    • 2007
    • CC

    Customer Service Zone

    Enjoyable and easy-to-use, Customer Service Zone uses a "Twilight Zone" theme to provide you with an essential resource for all organizations serving customers.

  • Working With You Is Killing Me
    • 2007

    Working With You Is Killing Me

    Freeing Yourself from Emotional Traps at Work
    From chronic complainers to idea-stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day - and your life!

  • Diversity Challenges
    • 2007

    Diversity Challenges

    What Would You Do?
    It is one thing to ‘understand’ what diversity is, but it’s quite another to ‘live it’ by hiring, supervising and managing the human complexities of a diverse workforce.

  • Integrity Every Day
    • 2007

    Integrity Every Day

    Real Choices. Right Decisions.
    Promoting Ethical Conduct, quality, and excellence - Specifically for Healthcare Professionals

  • Preventing Retaliation in the Workplace
    • 2007

    Preventing Retaliation in the Workplace

    Preventing Retaliation in the Workplace Recognize. Respond. Resolve. The strongest weapon you have in preventing retaliation in your workplace is training your employees.

  • Ordinary People Extraordinary Results
    • 2007

    Ordinary People Extraordinary Results

    Stephen R. Covey

    True Stories of Great Leadership
    Who motivates your leaders to motivate others? You do...here’s how! Four inspirational real-world stories illustrate how ordinary people became great leaders.

  • The Art of Selling
    • 2007

    The Art of Selling

    The best thing about dealing with a good salesperson is you don’t feel like you’re being sold to. As far as you’re concerned you’re just receiving good service. Ensure staff learn the key skills, techniques and behaviors of selling.

  • How to Manage People Through Continuous Change
    • 2007

    How to Manage People Through Continuous Change

    Stanford Executive Briefings
    Carol Kinsey Goman, PhD President, Kinsey Consulting

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