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Actions and Attitudes
Providing Extraordinary Customer Service The biggest advantage one organization can have over another is its employees. This program offers participants an opportunity to develop their customer service and selling techniques.
Providing Extraordinary Customer Service Today, more than ever, the biggest advantage one organization can have over another is its employees. This program offers participants an opportunity to develop and enhance their customer service techniques by examining many vignettes focusing on five specifi... read more
DVD style course with completion certificate only
Five Star Selling
Easy Steps to Great Retail Sales Perfect for new employees or to freshen-up seasoned veterans, this program presents a logical, five-step selling process which everyone can easily learn.
Easy Steps to Great Retail Sales Perfect for new employees or to freshen-up seasoned veterans, this program presents a logical, five-step selling process which new hires can easily learn and start using with customers right away. With scenes set in a florist’s shop, a hardware store, a men’s clothie... read more
DVD style course with completion certificate only
What's Holding You Back?
We all face obstacles but amazingly, some of the most successful people in history have overcome some of the most difficult obstacles. What’s Holding You Back? is great way to start or close any business meeting or training session!
We all face obstacles but amazingly, some of the most successful people in history have overcome some of the most difficult obstacles. Amelia Earhart, Franklin Delano Roosevelt, Henry Ford, Abraham Lincoln, Thomas Edison, and Helen Keller are profiled in this 3 minute motivational meeting opener. Wa... read more
DVD style course with completion certificate only