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Conflict: The Rules of Engagement
"But one of the great ironies about conflict," says Dr. Heim, "is that conflict is a central component for developing team cohesion in the workplace."
According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we’re rid of conflict is the day we die. Conflict, like death and taxes, is something we can bank on throughout our lives. "But one of the great ironies about conflict," says Dr. Heim, "is that conflict is a cent... read more
Invisible Rules - Revised Edition
Men, Women and Teams What seems natural to one gender can seem mysterious and baffling to the other. Dr. Heim provides the basis for better understanding, communication and teamwork.
Men, Women and Teams Men and women live in different cultures. As a result they have different rules regarding what is considered appropriate adult behavior. Unfortunately, neither gender is aware of these disparate norms and rules and often misread what is being communicated. New Revised Edition! ©... read more
Power Dead-Even Rule - Revised Edition
and Other Gender Differences In The Workplace In her thoughtful and lively presentation, Dr. Heim will explain some of the different rules of the male and female cultures and help viewers to improve workplace communication between men and
and Other Gender Differences In The Workplace Men and women live in different cultures. As a result, they have different rules regarding what is considered appropriate adult behavior. Unfortunately, neither gender is aware of these disparate norms and rules and often misread what is being communicat... read more