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This program aims to enable managers to learn a confident and pro-active approach to bad news interviews.
This is Going to Hurt Me More Than it Hurts You uses humor to explain the steps that should be taken by a manager or team leader to ensure that their employees facing bad news accept the decision with as little damage as possible to morale.
Three sections highlight how to prepare for the interview, cope with the reaction, and face up to responsibilities.
John Cleese explains three steps that should be taken to ensure that a bad news meeting is a success—that the employee accepts the decision and as little damage is done to morale as possible.
Key Learning Points
- Prepare yourself
- Anticipate likely responses
- Be clear and honest
- Stand your ground
- Limit the damage
- Plan for the future
It is essential to prepare for the interview both factually and emotionally, and in particular, prepare the opening remarks that lead up to the bad news. Then the interviewer must cope with the reaction. The third step is not to shirk responsibility but to face it head on.
- Suitable for general interviewing and management skills courses
- Specific learning points for three important interviews
This video features John Cleese, Richard Wilson and Prunella Scales.
- DVD (27 Minutes)
- Leader’s Guide
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