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Both successful and ineffective examples of communication between correctional staff and inmates are shown in the Communication Skills training program.
Officers will be able to test themselves to see if they are communicating as well as they should. Examples include listening with interest to inmates' problems, exhibiting a willingness to talk, listening without interrupting, treating all problems as important, and being fair and impartial.
Preview Requests - Correction Officer Training Programs
Although many of our training programs are available to preview online, the correction officer training previews are only available if you work in a related industry or are a member of law enforcement. To request access to preview these titles online, please place an order for the "Correction Officer Training - Confidential Site - Free Preview" on this page. You may also contact us or call 800-423-6021.