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Insensitive racist remarks and talking behind people’s backs cause hurt all around.
Serena is concerned that the culture in the office lacks basic elements of respect. The issue is addressed head on as members of the team confront Carol about some of the racist and insensitive comments she has made in the past. She begins to wonder if she really is doing something wrong.
Meanwhile Sam and Sanjay are talking about Serena and ridiculing her, which Serena overhears. Carol in turn also overhears and is both amused and shocked. Serena is devastated. Carol sees the perfect opportunity to give Serena a pep talk and help her get back on the horse.
- Don't: Blurt out insensitive remarks Instead: Think before you speak
- Don't: Make racist remarks Instead: Always maintain respect
- Don't: Talk behind someone’s back Instead: Give professional feedback directly
- Don't: Shut down when someone is rude Instead: Get back on your horse
- Ensuring a Respectful Workplace DVD (8 Minutes)
- PDF on each DVD with:
- Discussion Questions
- PowerPoint slides
Part of the Cutting Edge Communication series!
This program is part of the Cutting Edge Communication series which is a powerful training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. The series follows ten characters through a landscape of social faux pas, insult and embarrassment. This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won't forget!