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Every Customer has a story...

This moving short film tells the story of two ordinary people: a young clerk and an elderly customer. It’s Wednesday morning. A typical day. But what happens on this Wednesday morning changes the young clerk’s perspective forever.

Customer service is an art as well as a science. The skills can be taught, but it takes the right attitude to turn service into a relationship that keeps customers coming back. The Wednesday's Touch video inspires viewers to take an interest in customers and to find meaning in their daily work—always remembering that customers are people too.

Purchase Includes:

  • Wednesday's Touch DVD (6 Minutes)

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