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Marcus feels that the team is losing the ability to communicate effectively and suggests they use a “speed socializing” exercise to better understand what it takes to build long lasting relationships. Steve is chosen as the relationship expert to comment on the relationship skill level of the group as they undertake role-plays.
Carol and Michael begin the exercise with a strained interaction. Casey describes how she uses personal details from her clients to improve her interactions with them. Tammy and Sanjay’s awkward interaction escalates when Steve refers to him as a narcissist. Tammy feels angry with the whole group and has an outburst in Chinese. Marcus feels they have done very well and they should congratulate themselves, whilst Tammy is left feeling angry.
Building Relationships Program Highlights:
- Don’t tune out and get bored
- INSTEAD: Ask interesting questions
- Don’t make judgments or assume
- INSTEAD: Listen and be open
- Don’t be defensive or argue
- INSTEAD: Be calm and controlled
- Don’t give up on people you dislike
- INSTEAD: Find common ground
We all value positive healthy relationships. Taking time to build them is the challenge.
- Building Relationships DVD (8 Minutes)
- Support Materials on each DVD:
- Discussion Questions
- PowerPoint Slides
Part of the Cutting Edge Communication series!
This program is part of the Cutting Edge Communication series which is a powerful training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone. The series follows ten characters through a landscape of social faux pas, insult and embarrassment. This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won't forget!
WARNING - These videos are designed to provoke discussion and response. They are contemporary, fast paced, short, character driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, reacting to the behaviors on screen, we can use these strong feelings and thoughts to develop a clearer shared view of how we want to behave, how we manage these situations, and how we want our team to behave and respond.
Whilst some people find them insensitive or outrageous, the vast majority of viewers and users have found them refreshing, stimulating and great for getting energy and enthusiasm back into learning.