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Dion experiences prejudice and Casey is victim to mob mentality.
Carol and Marcus must get rid of prejudice and discrimination from Cutting Edge. Marcus holds a training session with everyone wearing different hats to explore the outcome of pre-judging just because of first impressions, and Casey falls victim to bad feedback on her first impressions. Sam enlightens viewers with an explanation of prejudice and mob mentality, while Dion encounters prejudice on account of his relationship to Marcus. While no-one is completely immune from displaying prejudice, ensuing discrimination can be prevented by withholding judgment. Everyone must learn about and show respect, empathy, raising standards and setting rules for better conduct are the means to a fairer workplace.
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