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"Customer service just isn’t what it used to be.” That statement can’t be supported with statistics but not many people would argue it. Organizations offering EXCELLENT customer service now have a greater competitive advantage!
"Customer service just isn’t what it used to be.” That statement can’t be supported with statistics but not many would argue it. The GOOD news is that organizations offering EXCELLENT customer service now have a greater competitive advantage than ever before!Who Cares?, a customer service training p... read more