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This is a video chapter of
Speed is Life: Go Fast or Go Broke!This Tom Peters video focuses on time-based operations and their effect on customer service and operations.According to Tom, "Time-obsessed management may well be the primary battleground in the pursuit of global competitiveness in the next ten years." Tom illustrates how time-based strategies have enabled organizations to accelerate their operations, while boosting market and profit share. Speed is Life... read moreDVD style course with completion certificate only