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Online Management and Business Training Libraries

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Results: 1 - 12 of 16

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The Balancing Act: Gender Issues and Career Development
Program #12 of the Building A Diverse Workforce For The Global Millennium Series. This program will generate great discussion on gender issues and how to balance career and family.
A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed. Now, we can offer you a follow-up series from the same company, ARMC. Building a Diverse Workforce for the Globa... read more
DVD style course with completion certificate only
Building Employee Morale - Missed Opportunities
At first glance, this may seem like a training video about customer service; don’t let the setting fool you, this scene was written to make points regarding managing people that every manager and every leader needs to hear.
At first glance, this may seem like a training video about customer service; don't let the setting fool you, this scene was written to make points regarding managing people that every manager and every leader needs to hear. Building Employee Morale was written and produced to make the following poin... read more
DVD style course with completion certificate only
Care and Candor
Making Performance Appraisals Work This program demonstrates the importance of making a caring attitude and honest feedback the foundation of the appraisal meeting in in order to achieve the best results.
Making Performance Appraisals Work Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation -- on both sides of the table.This exciting new program... read more
Diversity: Creating Success for Business and People - Module 3
The third module in the innovative series "Diversity: Creating Success for Business and People" focusing on performance appraisals and balance of work/family issues.
Diversity: Creating Success for Business and People is unlike any other diversity training program you’ll find on the market today. Why? Because this series is a complete package that includes video vignettes, transcripts, key learning points, in-depth debriefing processes, important reference infor... read more
Diversity: Creating Success for Business and People SERIES
The "Diversity: Creating Success for Business and People" series offers you the opportunity to fully involve your employees in a revolutionary, experiential, exciting diversity management workshop.
Diversity Creating Success for Business and People is unlike any other diversity training program you’ll find on the market today. Why? Because this series is a complete package that includes video vignettes, transcripts, key learning points, in-depth debriefing processes, important reference inform... read more
Diversity: Maximizing Customer Satisfaction Through Valuing Employees
Diversity Maximizing Customer Satisfaction Through Valuing Employees contains three video vignettes that examine diversity issues surrounding personnel procedures, minority issues, the glass ceiling and customer service.
Diversity Maximizing Customer Satisfaction Through Valuing Employees contains three video vignettes that examine diversity issues surrounding personnel procedures, minority issues, the glass ceiling and customer service.The uniqueness of this product is tied to its approach to these issues: Using a ... read more
Double Standards In Performance Appraisals
Balancing Work, Family and Global Travel Program 2 of the Building A Diverse Workforce For The Global Millennium Series. You’ll explore these issues in a US/Global setting and see how this can impact one’s performance appraisals.
Balancing Work, Family and Global Travel A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed! Now, we can offer you a follow-up series from the same company, ARMC. B... read more
DVD style course with completion certificate only
The Dreaded Appraisal: Both Sides of an Appraisal Interview
To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.
"The Dreaded Appraisal", one of the world’s best-selling learning resources, reveals the techniques required for effective appraisal interviewing. The program is highly watchable and illustrates some typical problems managers and team leaders are likely to face in their interviews. Then it demonstra... read more
DVD style course with completion certificate only
Effective Performance Management
Provides the tools necessary for any supervisor, new or old, to develop and implement a solid performance management system to ensure that everyone is working for the same results.
Building a Quality Organization In any organization it is critical that all individuals work toward the same objectives and goals. They must know: what they are expected to do why they are to do it when it must be done Effective Performance Management Building a Quality Organization provides the too... read more
DVD style course with completion certificate only
Feedback Skills for Supervisors
In this continuous communication improvement training program, you'll see how to exercise the four elements (giving feedback, soliciting feedback, receiving feedback and self-evaluation) that make the feedback process useful. 
Cultivate your critiquing skills and make feedback a winning part of your business strategy! No feedback is good feedback. Wrong! In fact, absolutely no feedback is the worst kind of feedback of all. Even harsh feedback helps to measure progress and improvements. And good business depends on it! How... read more
DVD style course with completion certificate only
Handling Tricky Appraisals
Carol rates herself high but her performance appraisal is full of conflict and surprise.
Carol rates herself high but her performance appraisal is full of conflict and surprise. Carol is upbeat and positive on the morning of her appraisal. She is confident that she’ll be showered in praise, until she walks into Marcus’ office and finds that the company VP, Serena, will be sitting in on ... read more
DVD style course with completion certificate only
Id Like A Word With You
This humorous program shows managers and team leaders, who have responsibilities for staff, just how badly a discipline interview can be handled.
This program shows managers and team leaders, who have responsibilities for staff, just how badly a discipline interview can be handled. By analysing the wrong way to interview, it then shows how the right skills can keep staff motivated and working towards the same goals. In each case the program s... read more
DVD style course with completion certificate only