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ADA Revisited
This program is an excellent way to allay fears and misconceptions about the ADA while sensitizing employees to the benefits of a diverse workforce that includes persons with different abilities.
ADA - Americans with Disabilities Act Provides managers, as well as other employees, with a refresher on the Americans with Disabilities Act that has, since 1992, has made it easier for employees with disabilities to find employment. This program is an excellent way to allay fears and misconceptions... read more
An ADA Customer Service Course for Employees from McGuire Associates
The goal of this ADA customer service video training program is simple: it will help every employee deliver the best customer service to people with disabilities.
If you have customers with disabilities then this training program is a must see for every employee. An ADA Customer Service Course for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. An ADA Customer Service C... read more
Video course with post-test
Customers with Disabilities: Delivering Excellent Service
The goal of this disability training program and video is simple: it will help every associate deliver the best customer service to people with disabilities. Includes post viewing quiz and trainers guide.
If you have customers with disabilities then this training program is a must see for every employee. Customers with Disabilities: Delivering Excellent Service is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. Customers wi... read more
Featured Programs Interactive course with lessons, pre-test, and post-test
Diversity: Creating Success for Business and People - Module 1
The first module in the innovative series "Diversity: Creating Success for Business and People" focusing on sexual harassment, gender discrimination and the hiring and promotion of people with disabilities.
Diversity: Creating Success for Business and People is unlike any other diversity training program you’ll find on the market today. Why? Because this series is a complete package that includes video vignettes, transcripts, key learning points, in-depth debriefing processes, important reference infor... read more
Employment Laws: What Supervisors Need to Know
The Employment Laws training DVD will help supervisors respond appropriately when faced with issues of fairness, scheduling, employee requests for leave or accommodations, and the challenges presented by social media in the workplace.
Narrated by experienced labor and employment law attorney, Nancy Yaffe, JD of Fox Rothschild LLP, this spot-on training video shows a series of stories that illustrate the kinds of legal questions that commonly occur in our workplaces. These stories, along with an explanation of relevant laws, will ... read more
Legal Briefs - The ADA 2015
Americans with Disabilities Act - Tough Questions and Straight Answers 2015 is the 25th anniversary of the ADA Act. Yet many companies still find themselves in court over ADA issues - paying fines and settling lawsuits.
Americans with Disabilities Act - Tough Questions and Straight Answers The complexities of the Americans with Disabilities Act mean the opportunity for risk is great. Uninformed decision making by managers can open the door for lost productivity, decreased trust and expensive lawsuits. With critical... read more
Understanding the NEW A.D.A.
The A.D.A. Amendments Act (A.D.A.A.A.) was signed into law in 2008 and is now in effect! Making sure your managers and supervisors are informed and trained on complying with this law has never been more important.
The A.D.A. Amendments Act (A.D.A.A.A.) was signed into law in 2008 and is now in effect! The Americans with Disabilities Act has now been clarified and significantly expanded. As a result, many more people will fall under the coverage of this important law.This is good news to many people but it rai... read more