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Tom Peters DVD Combo Package
Save $2,759 over the individual DVD prices when you purchase The Tom Peters Combo. Get Tom's five best-selling DVD programs for $1,499.
Tom Peters in one of the most prolific and respected management and business authorities in the world today and his videos remain classic best-sellers. Now you can save $2,759 over the individual DVD prices when you purchase The Tom Peters Combo. Get Tom's five best-selling DVD programs for $1,499... read more
Inside Information
A silo-buster's guide to internal customer service Most organizations recognize that exceptional service is vital to winning and retaining customers - but very few treat their internal customers with the same level of respect.
A silo-buster's guide to internal customer serviceMost organizations recognize that exceptional service is vital to winning and retaining customers - but very few treat their internal customers with the same level of respect and support as they do their external customers.Inside Information will enc... read more
DVD style course with completion certificate only
But I Don't Have Customers
But I Don't Have Customers! can help your employees learn to value each other, which results in increased performance throughout your entire organization. Business and Government versions available.
But I Don't Have Customers! can help your employees learn to value each other, which results in increased performance throughout your entire organization. This video teaches your employees the steps and techniques for defining their internal customers and how to serve them appropriately. By asking q... read more
Life is good ...and work can be too!
Learn how to inspire employees, improve attitude, and deliver great customer service in this high-energy, motivational training program that profiles the company Life is good.
Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service? Imagine that you can bring these ideas to your workplace...You can! "Life is good and work can be to... read more
DVD style course with completion certificate only
A Clear Picture - Harassment In The Public Sector
This program provides instruction on harassment prevention and deals with issues like the No Fear Act and the Reasonable Person Standard, which are specific to the public sector.
Harassment claims cost employers millions every year.Is your organization at risk? The EEOC receives nearly 20,000 workplace harassment and discrimination complaints each year, resulting in expensive lawsuits, negative media coverage and damaged morale.Effective anti-harassment training is one of th... read more