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"In no small part, what American corporations have become is what Peters has encouraged them to be." -- The New Yorker

"Peters is ... the father of the post-modern corporation." -- Los Angeles Times

Tom Peters describes himself as a prince of disorder, champion of bold failures, maestro of zest, professional loudmouth (as a speaker he’s "a spitter," according to the cartoon strip Dilbert), corporate cheerleader, lover of markets, capitalist pig  and card-carrying member of the ACLU.

Fortune calls him the "Ur-guru" (guru of gurus) of management. The Economist says he’s the "Uber-guru." And his unconventional views led Business Week to describe him as business’ "best friend and worst nightmare."

Tom followed up on the phenomenal success of In Search of Excellence (1982, with Robert H. Waterman, Jr. .. recently named one of the "Top Three Business Books of the Century") with four more best-selling hardback books: A Passion for Excellence (1985, with Nancy Austin), Thriving on Chaos (1987), Liberation Management (1992, and recently acclaimed as the "Management Book of the Decade" for the ’90s), The Circle of Innovation: You Can’t Shrink Your Way to Greatness (1997); and a pair of bestselling paperback originals, The Tom Peters Seminar: Crazy Times Call for Crazy Organizations (1993) and The Pursuit of WOW!: Every Person’s Guide to Topsy-Turvy Times (1994). The first three of Tom’s new series of books on Re-inventing Work were released in September 1999: The Brand You50: Fifty to Transform Yourself from an "Employee" into a Brand that Shouts Distinction and Passion!, The Project50: Fifty Ways to Transform Every "Task" into a Project that Matters!, and The Professional Service Firm50: Fifty Ways to Transform Your "Department" into a Professional Service Firm Whose Trademarks Are Passion and Innovation!

Tom presents about 85 major seminars each year, and has recently spoken in Australia, New Zealand, Malaysia, Germany, The United Kingdom, The Netherlands, Sweden, Spain, Turkey, India, Dubai, Saudi Arabia, South Africa, Zimbabwe, South Korea, Singapore, Thailand, Ecuador, Argentina, Chile and Brazil. He has also authored hundreds of articles for various newspapers and popular and academic journals, including Business Week , The Economist, the Financial Times, The Wall Street Journal, The New York Times, Inc., Fast Company, The Washington Monthly, California Management Review, The Academy of Management Review, ForbesASAP, and The Harvard Business Review.

Tom is a graduate of Cornell (B.C.E., M.C.E.) and Stanford (M.B.A., Ph.D.). He served on active duty in the U.S. Navy in Vietnam (a Navy Seabee) and Washington from 1966 to 1970, was a senior White House drug abuse advisor in 1973-74 and worked at McKinsey & Co. from 1974 to 1981, becoming a partner in 1977. Tom is also founder and chairman of tompeterscompany!, a global training and consulting company bringing 21st century solutions to organizations throughout the world. tompeterscompany! turns Tom’s ideas into action in the business world. Its diverse clientele spans multiple industries and many continents. tompeterscompany!’s vision is to invent the new world of work, and they’ve recently introduced three new solutions based on Tom’s latest best-selling book series on reinventing work.

Among other things, Tom is a Fellow of the International Academy of Management, The World Productivity Association, the International Customer Service Association and the Society for Quality and Participation. He divides his time between Silicon Valley (Palo Alto) and Vermont, where he and his wife Susan Sargent (and Max and Ben) co-habit a 1,300 acre working farm in Tinmouth ... along with alpacas, chickens, goats, dogs (Hummer and Rosie and Lego -- they all sleep on the bed), horses, barn cats, sheep and geese.

Results: 1 - 12 of 39

Courses Per Page
Course View Style
10 Vital Rules for Giving Incredible Speeches and Why Theyre Irrelevant
Tom Peters tackles the fear of public speaking with instruction and tips on how to relax and overcome the obstacles.
Once a year, Toastmasters International gathers its representatives from chapters around the world to present its prestigious Golden Gavel Award. In 1990, the award went to Tom Peters, certainly one of the most requested speakers in the business world. In accepting the award, Peters addressed the au... read more
DVD style course with completion certificate only
Beyond Close to the Customer
Tom Peters gives 20 proposals for improving customer service in this presentation in front of an audience.
In "Beyond Close To The Customer," Tom Peters picks up where the program "A Passion for Customers" left off. Before a live audience, Tom Peters presents an instructional, how-to program on customer service in which he discusses 20 specific propositions that need to be addressed by any organization s... read more
DVD style course with completion certificate only
The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership
Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.
Great customer service comes from great people, but how do you hire, train, and retain the best people? More importantly, how do you get everyone to deliver the best service possible? In this program, Tom Peters will show you how great service happens. You will learn how The Container Store has deve... read more
DVD style course with completion certificate only
Ellie Mae: Re-imagine Technology & the Customer
The Ellie Mae story is a revolutionary example of how a company can respond to new challenges. It shows that change can work – and that it can have a lasting, positive impact.
Technology can be intimidating but it doesn’t have to be limiting. In this case study, Tom Peter’s shows us how Ellie Mae has re-designed the mortgage industry through their fearless use of technology and their innovative approach to change. The Ellie Mae story is a revolutionary example of how a co... read more
DVD style course with completion certificate only
Everything is Design
Join author Tom Peters for a passionate exploration of what he calls “one of the most promising untapped economic opportunities” of our time.
Today, it is increasingly difficult for one organization to stand out in the crowd. Tom Peters has one surefire way to stand out. It is design. In the Everything is Design training video, Tom explains that design is more than the curve of a handle, a flashing icon, or a translucent toothbrush holder... read more
DVD style course with completion certificate only
Excellence in the Public Sector with Tom Peters
Tom Peters focuses on the Public Sector in this case-study style film - uncovering the secrets of management sucess in this environment.
In the Excellence in the Public Sector training video, Tom Peters does more than destroy the myth that, by definition, public sector management must be poor. He offers examples of five organizations whose managerial excellence provides a blueprint for success in both public and private sector organi... read more
DVD style course with completion certificate only
In Search of Excellence Disney Segment
At Disney World you’ll witness the hard work that goes into guiding and training a staff to understand that a commitment to quality and customer care is vital for success.
At Disney World you’ll witness the hard work that goes into guiding and training a staff to understand that a commitment to quality and customer care is vital for success. Motivate your employees to be more innovative, responsive and committed than ever before! The In Search of Excellence video is o... read more
DVD style course with completion certificate only
In Search of Excellence with Tom Peters
The In Search of Excellence DVD is one of the all time classic training films. Case studies from Disney, 3M, Stew Leonard’s, North American Tool & Die, and others give insights into excellence and customer service.
Motivate your employees to be more innovative, responsive and committed than ever before! The In Search of Excellence video is one of the best selling training programs of all time.  As you watch this intriguing and inspiring program - Tom Peters and Bob Waterman are your hosts and guides for a far-... read more
Featured Programs DVD style course with completion certificate only
Innovate or Die
in a keynote address Tom Peters addresses change, innovation and radical adaptation. Learn to push beyond TQM and into realms of excellent design and passionate customer service takes decisive action NOW
The controversial message of the Tom Peters video program Innovate Or Die may unnerve and/or inspire you: It’s pretty simple. The truth is we know nothing about what the Future may hold for American business. The only mortal sin in such an environment of uncertainty is to do nothing. Action counts. ... read more
DVD style course with completion certificate only
Innovate! How To Stand Out In The Crowd
In this short meeting opener, Tom Peters gives you an overview of how you can spark innovation and become an internal entrepreneur.
There’s good news for people who work in larger organizations. Innovation is alive and well - can can happen! In this short meeting opener, Tom Peters gives you an overview of how you can spark innovation and become an internal entrepreneur. It’s an inspirational idea generator!
Jordan's Furniture: Re-imagine The Customer Experience
Tom Peters believes that customer service is no longer enough. You must create great customer experiences. In this program, Peters takes us to Jordan’s Furniture and shows how great customer experiences can impact organizational success.
Jordan's Furniture is one of the leading furniture retailers in New England. They are known for great service-and for giving customers a unique experience. Now, Tom Peters shows you how Jordan's has made every aspect of the shopping experience for furniture fun-and different. And how that in turn ma... read more
DVD style course with completion certificate only
Leadership Alliance - Short Cut
A shortened version of Tom Peter’s best seller "Leadership Alliance" for your quicker meetings. All of the same case studies are included but their run-time is reduced
Never has management expert Tom Peters been more impassioned than he is about our need for leadership. On location with four outstanding individuals, and in front of a live audience, Peters reveals the practical lessons in leadership and teambuilding that can be learned from compelling examples:* Pa... read more
DVD style course with completion certificate only