617-354-0017

Enterprise Media is your one stop solution for your training needs: including streamed learning, DVDs, USBs, and more.

Short preview

All pricing

About

The way you handle yourself in a business and social environment can reveal a lot about you, and your position within an organization. From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your company reach its goals.

With The Basics of Business Etiquette how-to training program you'll learn:

  • Why etiquette is important
  • Proper manners for meeting and greeting others
  • Spatial arrangements: How close to stand and why
  • Basic office equipment etiquette
  • Professional presence (what to wear and not to wear)
  • The basics of how to act in both business and social situations
  • How to manage dining dilemmas (which fork, glass and plate belong to YOU?)

The Basics of Business Etiquette training program comes complete with a DVD and copy of the book The Basics of Business Etiquette by Majorie Brody and Barbara Pachter, which is part of the Business Skills Express Series published by the McGraw-Hill Companies.

Purchase includes:

  • The Basics of Business Etiquette DVD (45 minutes)
  • The Basics of Business Etiquette by Majorie Brody and Barbara Pachter on CD

This is available as part of

Frontline Management Training DVD Library
These programs provides the fast-paced material needed to improve the performance and personal growth of the new employee or the long-time veteran.
Learn the basic skills necessary to compete in today's complex marketplace with the new Frontline Library. These programs provide the fast-paced material needed to improve the performance of the new employee or the long-time veteran. The Frontline Library includes the following titles: Succeed by Li... read more
Essential Human Resource Online Library
If you are looking for an exceptional value in training, then look no further. Access the entire JWA training library for only $799 for 1 year of online training or 100 views, which ever comes first. Learn customer service, supervisory skills, communication, leadership, etiquette, goal setting, w
This entire library is only $799 for 1 year of online training or 100 views, which ever comes first. Order now on our ArcLearn site for instant access. If you are looking for an exceptional value in training, then look no further. The Essential Human Resource Library will provide you with 47 differe... read more
Total JWA Video Library
A video series that will help with leadership, management, customer service, supervision, workplace issues, employees and much more.  The total library package for $5,995.00 contains every program found in the JWA Video catalog in DVD format.
The total library package for $5,995.00 contains every program found in the JWA Video catalog in DVD format. The Total JWA Video Library includes: 50 Ways to Keep Customers Basics of Business Etiquette Basics of Profitable Customer Service Basics to Improve Memory BEAR Essentials of Business Better ... read more
Topics
Personal Development and Growth
HR and Workplace Issues
Uses
JWA Video
Etiquette and Professionalism
Entry Level Customer Service
Non Verbal Communication
Video Running Time (minutes)
45:00
Lead Distributor
Enterprise Media
Producer
Enterprise Media - JW
Course ID
00948

You might also like

Your Words Matter
Social Media. Text Messages. Emails. It’s never been easier to communicate. And it’s never been more potentially hazardous.
Social Media. Text Messages. Emails. It’s never been easier to communicate. And it’s never been more potentially hazardous. Now there is a video that can help every employee understand and navigate these hazards. The Your Words Matter training program will help increase awareness of the importance o... read more
Video course with post-test
Professionalism 101
The Professionalism Series provides essential information on the big issues like dress codes and asking for a raise as well as on matters seldom covered like dealing with office politics and surprise visits from higher-ups.
Skills to Succeed and Advance at Work With tips and advice from career counselors, human resources reps, new employees, and seasoned business professionals, the Professionalism 101 three-part series takes a commonsense approach to the details of job success. Each training program provides essential ... read more
Back to the Basics: A Five-Part Series on Business
Back to the Basics is a five-part series designed to introduce young adults to the work world. Learn problem solving, conflict resolution and etiquette, communication skills, stress management, and professional image.
Back to the Basics is a five-part series designed to introduce young adults to the work world. The Back to the Basics training series addresses the issues of problem solving, conflict resolution and etiquette, communication skills, stress management, and professional image. Specialists in career pla... read more
The Practical Coach 2
The Practical Coach 2 is an everyday, practical guide that takes managers step by step through the most critical times for performance intervention. Learn how to reward good work, correct poor work and turn around dead end performance.
The Practical Coach 2 is an everyday, practical guide that takes managers step by step through the most critical times for performance intervention. A must have for everyone who cares about the people they manage. The new version of the best selling employee coaching program ever, The Practical Coac... read more
In An Instant Management Training Video Series
A series of short training videos that deal with key topics in the workplace, including management, sales, hiring, termination, discipline, hygiene, team building, delegation, motivation and more!
You have a business problem but you just don't have the time to read all the articles and business books in hope that you can solve it. Well, no longer do you have to worry.  The In an Instant series can help you with fast and helpful solutions. Working with noted Industrial Psychologist Dr. Anthony... read more
Digital Communication Skills: Do's and Don'ts
From texting to email to video calls, digital technology has transformed how we communicate with each other. 
From texting to email to video calls, digital technology has transformed how we communicate with each other. But in formal situations like at work or in school, which forms of communications are appropriate, and when? Viewers of the Digital Communication Skills training video, especially digital nat... read more
Online Customer Service
Helping people via the Internet might sound easy, but in fact, many customers expect more from a digital interface than they do from in-person or telephone venues.  Learn the best ways to assist customers who sign in rather than stroll in.
Helping people via the Internet might sound easy, but in fact, many customers expect more from a digital interface than they do from in-person or telephone venues. And because folks can take their business elsewhere with one swift click or keystroke, competition for online customers is fierce; anyon... read more
What Do You Say?
What Do You Say? Training Video puts employees on the hot seat as they are challenged with more than 30 awkward, intimidating, sometimes overwhelming customer situations.
When it comes to customer service challenges...the first few seconds and your first few words determine your success or failure.Fast paced, energetic and loaded with excitement... the "What Do You Say?" Training Video puts employees on the hot seat as they are challenged with more than 30 awkward, i... read more