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Results: 1 - 12 of 214

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A Clear Picture - Harassment In The Public Sector
This program provides instruction on harassment prevention and deals with issues like the No Fear Act and the Reasonable Person Standard, which are specific to the public sector.
Harassment claims cost employers millions every year.Is your organization at risk? The EEOC receives nearly 20,000 workplace harassment and discrimination complaints each year, resulting in expensive lawsuits, negative media coverage and damaged morale.Effective anti-harassment training is one of th... read more
ADA Revisited
This program is an excellent way to allay fears and misconceptions about the ADA while sensitizing employees to the benefits of a diverse workforce that includes persons with different abilities.
ADA - Americans with Disabilities Act Provides managers, as well as other employees, with a refresher on the Americans with Disabilities Act that has, since 1992, has made it easier for employees with disabilities to find employment. This program is an excellent way to allay fears and misconceptions... read more
All Washed Up
All Washed Up is a short program that discusses what it takes to get people to change their behavior, especially when it’s difficult.
All Washed Up is a short program that discusses what it takes to get people to change their behavior, especially when it’s hard.Join 14 year-old Hyrum Grenny as he takes us through the process of figuring out what it takes to get the toughest subjects, kids, to wash their hands! In this six-minute p... read more
America3: The Power to Create
Put the formula that won America’s Cup, yachting’s most coveted prize, to work in your organization. Learn about the power of teamwork, technology, and talent.
Put the formula that won America's Cup, yachting's most coveted prize, to work in your organization. The crew of America 3 won the America's Cup by overcoming obstacles and focusing on teamwork, technology, and talent. You can learn how this unique combination of organizational skills led to victory... read more
DVD style course with completion certificate only
An ADA Customer Service Course for Employees from McGuire Associates
The goal of this ADA customer service video training program is simple: it will help every employee deliver the best customer service to people with disabilities.
If you have customers with disabilities then this training program is a must see for every employee. An ADA Customer Service Course for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. An ADA Customer Service C... read more
Video course with post-test
Apologizing Carefully
Apologize when you have done something wrong. It clears the air so everyone can move forward.
Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry including the empathy. Sam and Michael take time out to work on their apologies for ongoing disputes, but they argue about how to apologize. Carol tells Serena about what she believe... read more
DVD style course with completion certificate only
Avoiding Litigation Landmines
A Survival Guide for Managers The best way to defuse a lawsuit is not to get involved in one. And in a world where one in every five managers will become involved in litigation, you have to make sure you're not one of them.
A Survival Guide for ManagersThe best way to defuse a lawsuit is not to get involved in one. And in a world where one in every five managers will become involved in litigation, you have to make sure you're not one of them. The Avoiding Litigation Landmines program dramatizes the ways by which manage... read more
Awesome!
A unique, entertaining, and insightful view of Generation Y both from their own perspective and the perspective of older managers.
A unique, entertaining, and insightful view of Generation Y both from their own perspective and the perspective of older managers. What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organiza... read more
The Basics of Business Etiquette
Knowing the right things to do and say at work and in work-relad social settings can make a tremendous difference in helping you and your company reach its goals.
The way you handle yourself in a business and social environment can reveal a lot about you, and your position within an organization. From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your c... read more
DVD style course with completion certificate only
Beyond Sexual Harassment Employee Version
Other Forms of Harassment and Discrimination Harassment issues concerning age, religion, and gender can detonate a minefield of lawsuits.
Other Forms of Harassment and Discrimination Harassment issues concerning age, religion, and gender can detonate a minefield of lawsuits. Make sure that your employees know how to work around this difficult terrain and sidestep the costly pitfalls. Key Learning Points Identify harassing behaviors Un... read more
Bloodborne Pathogens: Protection In The Home Care Setting
Home healthcare providers can be exposed to blood and potentially infectious body fluid, regardless of specific responsibilities.
As a home healthcare provider, you can be exposed to blood and potentially infectious body fluids - regardless of your specific responsibilities. Bloodborne Pathogens Protection In The Home Care Setting outlines the proper precautions that you should follow to ensure your safety on the job. Covers O... read more
Breaking Bullying
Bullying is harmful so Marcus offers a radical bullying prevention training session. Marcus takes a radical approach with the team to help them understand the consequences of bullying.
Bullying is harmful so Marcus offers a radical bullying prevention training session.Serena, the company VP is in town to follow up on the aftermath of a reported case of bullying. She puts the challenge to Marcus to stamp out bullying within his department. Marcus finds it hard to believe that there... read more
DVD style course with completion certificate only