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Topics
ADA - Americans With Disabilities Act, Cleanliness and Hygiene, Communication, Communication: email and Social Media Issues, Conflict Resolution, Emotional Intelligence, Etiquette and Professionalism, Generational Differences, Harassment in the Workplace, Legal Issues, Safety - Office and Ergonomics, Social Media, Stress Reduction, Substance Abuse, Teams and Teambuilding, Work/Life Balance, Workplace Issues - Under $200
Results: 1 - 12 of 69
Courses Per Page
Course View Style
America3: The Power to Create
Put the formula that won America’s Cup, yachting’s most coveted prize, to work in your organization. Learn about the power of teamwork, technology, and talent.
Put the formula that won America's Cup, yachting's most coveted prize, to work in your organization. The crew of America 3 won the America's Cup by overcoming obstacles and focusing on teamwork, technology, and talent. You can learn how this unique combination of organizational skills led to victory... read more
DVD style course with completion certificate only
An ADA Customer Service Course for Employees from McGuire Associates
The goal of this ADA customer service video training program is simple: it will help every employee deliver the best customer service to people with disabilities.
If you have customers with disabilities then this training program is a must see for every employee. An ADA Customer Service Course for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. An ADA Customer Service C... read more
Video course with post-test
The Basics of Business Etiquette
Knowing the right things to do and say at work and in work-relad social settings can make a tremendous difference in helping you and your company reach its goals.
The way you handle yourself in a business and social environment can reveal a lot about you, and your position within an organization. From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your c... read more
DVD style course with completion certificate only
Building Teams In The Global Marketplace
Overcoming Cultural Conflicts in the European Community Program #20 of the Building A Diverse Workforce For The Global Millennium Series. In this scenario, you will see how communication can break down and be misinterpreted.
Overcoming Cultural Conflicts in the European Community A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed! Now, we can offer you a follow-up series from the same c... read more
DVD style course with completion certificate only
Communication Lab 2.0
When Email Just Isn't Enough In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!
When Email Just Isn't Enough Have you ever sent an e-mail to a customer notifying them that there was a problem? If so then you know it can often engender a nasty response or an angry phone call. Communication blunders are common in the workplace and they can impact your business and your customers.... read more
DVD style course with completion certificate only
Communication Skills - What Everyone Needs to Know
In the Communication Skills - What Everyone Needs to Know training video, you’ll learn practical techniques to improve all your communication skills - written, oral, electronic, and face-to-face.
Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. But too often we forget the fundamentals as we rush to complete more work in less time. In the Communication Ski... read more
DVD style course with completion certificate only
Communication Skills That Build Winning Relationships
Are underdeveloped communication skills holding YOU back? Learn key skills to improve your communication. Learn to use the BE-DO-ACHIEVE-NEW-BE cycle to build up internal communication
Are underdeveloped communication skills holding YOU back? One of the biggest mistakes we make each day at work and in our homes is to under estimate the power of communication. We simply take for granted that communication really is a tool, and that it can help make or break us. This training progra... read more
DVD style course with completion certificate only
Customers with Disabilities: Delivering Excellent Service
The goal of this disability training program and video is simple: it will help every associate deliver the best customer service to people with disabilities. Includes post viewing quiz and trainers guide.
If you have customers with disabilities then this training program is a must see for every employee. Customers with Disabilities: Delivering Excellent Service is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. Customers wi... read more
Featured Programs
Interactive course with lessons, pre-test, and post-test
Dancing With The Bogeyman
"When the bogeyman comes knocking, you don’t have to fight, flee, or freeze - you can choose to dance. And, you get to lead." - Dr. Morris Massey. Learn how to deal with stress and day-to-day real world challenges.
When the bogeyman comes knocking, you don’t have to fight, flee, or freeze - you can choose to dance. And, you get to lead. - Dr. Morris Massey It seems like every day something new hits the fan. Crises, war, recession, buyouts, takeovers, terrorists, AIDS, drugs, crime - we’ve got bogeymen lurking ... read more
DVD style course with completion certificate only
Disbanding The Good Old Boy Network
The Inclusive Vs. Non Inclusive Organization Program #8 of the Building A Diverse Workforce For The Global Millennium Series. Many times, new employees, especially those who are different, are not properly introduced and mentored into the o
The Inclusive Vs. Non Inclusive Organization A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed! Now, we can offer you a follow-up series from the same company, ARM... read more
DVD style course with completion certificate only
Diversity: Creating Success for Business and People - Module 1
The first module in the innovative series "Diversity: Creating Success for Business and People" focusing on sexual harassment, gender discrimination and the hiring and promotion of people with disabilities.
Diversity: Creating Success for Business and People is unlike any other diversity training program you’ll find on the market today. Why? Because this series is a complete package that includes video vignettes, transcripts, key learning points, in-depth debriefing processes, important reference infor... read more
Diversity: Creating Success for Business and People SERIES
The "Diversity: Creating Success for Business and People" series offers you the opportunity to fully involve your employees in a revolutionary, experiential, exciting diversity management workshop.
Diversity Creating Success for Business and People is unlike any other diversity training program you’ll find on the market today. Why? Because this series is a complete package that includes video vignettes, transcripts, key learning points, in-depth debriefing processes, important reference inform... read more
