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Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time.
But too often we forget the fundamentals as we rush to complete more work in less time. In the Communication Skills - What Everyone Needs to Know training video, you’ll learn practical techniques to improve all your communication skills - written, oral, electronic, and face-to-face.
The Communication Skills - What Everyone Needs to Know video includes a DVD and Everyday Communication Techniques for the Workplace management book.
- Communication Skills What Everyone Needs to Know video on DVD (30 Minutes)
- Everyday Communication Techniques for the Workplace book