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The Art of Communication

In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles, conflict is a normal part of most everyone's daily lives.

Managing Conflict at Work; The Art of Communication looks at conflict as a normal part of life and shows how to turn it into a positive experience-yes, a positive experience. The result will be a new atmosphere at your job, a feeling that problems are in fact solvable, and provide opportunities for everyone involved to grow and improve.

This training program comes complete with DVD and a copy of the book, Managing Conflict at Work by Jim Murphy, which is part of the Business Skills Express Series published by the McGraw-Hill Companies.

Purchase Includes:

  • Managing Conflict at Work DVD (20 Minutes)
  • Managing Conflict at Work by Jim Murphy on CD

This is available as part of

Essential Human Resource Online Library
If you are looking for an exceptional value in training, then look no further. Access the entire JWA training library for only $799 for 1 year of online training or 100 views, which ever comes first. Learn customer service, supervisory skills, communication, leadership, etiquette, goal setting, w
This entire library is only $799 for 1 year of online training or 100 views, which ever comes first. Order now on our ArcLearn site for instant access. If you are looking for an exceptional value in training, then look no further. The Essential Human Resource Library will provide you with 47 differe... read more