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About

It's Show Time! is a look at customer service and corporate culture from Stew Leonard's Dairy in Norwalk, Connecticut - which has long been recognized as a leader in service. In the program, you'll witness how success has to do with consistent excellence-the ability to inspire hundreds of team members to show up for work with a positive attitude everyday and focus on creating customer experiences that bring people back.

Stew Leonard's Dairy is featured on FORTUNE® Magazine's list of the Best Places to Work, and is benchmarked by managers from around the world.

Key Learning Points

  • Culture guides
  • Customers rule
  • Attitude is everything
  • Workplace fun works
  • Accept empowerment

This program is part of the Customer Service Combo Package which is available for only $995!

This is available as part of

Customer Service Training Series
How to Achieve Consistent Excellence in Customer Service The 3 programs in this series offer real-life examples and give you specific steps to implement in your organization.
How to Achieve Consistent Excellence in Customer Service The 3 programs in this series offer real-life examples of service excellence that give you specific steps to implement in your organization. No matter what customer service programs you currently use, this series is an effective and valuable e... read more
Customer Service Training Combo Package
Save $2,210 over the individual DVD prices when you purchase The Customer Service Training Library.  Get six best selling customer service training DVDs for $995.
Provide your team with the optimal resource for delivering and reinforcing exceptional customer service. This combo includes the best selling programs on service from Stew Leonard, Janelle Barlow, John O'Hurley, and others. Save $2,210 over the individual DVD prices when you purchase The Customer Se... read more
Customer Service Online Library
Motivate, train, and inspire your team to higher levels of customer service excellence
This entire library is only $799 for 1 year of online training or 100 views, which ever comes first. Order now on our ArcLearn site for instant access. If you are looking for an exceptional value in training, then look no further. The Customer Service Training Library will provide you with 22 differ... read more
Business Excellence Online Library
Watch case studies of excellent companies and learn from Tom Peters and Bob Waterman (co-authors of In Search of Excellence) about the skills for excellence in your organization all for only $799 for 1 year of online training or 100 views, which ever comes first.
This entire library is only $799 for 1 year of online training or 100 views, which ever comes first. Buy now on our ArcLearn site for instant access! If you are looking for an exceptional value in training, then look no further. The Business Excellence Online Training Library will provide you with 1... read more

Guides & Workbooks

Description
Download It's Show Time - Leader's Guide Preview

Only preview versions of handouts can be viewed without a license.

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