617-354-0017

Enterprise Media is your one stop solution for your training needs: including streamed learning, DVDs, USBs, and more.

It's Show Time!

It’s motivational! It’s fun to watch! It’s about customer service and attitude! It’s a best seller! It’s Showtime!

Short preview

On Demand

All pricing

About Guides & Workbooks You might also like

About

It's Show Time! is a look at customer service and corporate culture from Stew Leonard's Dairy in Norwalk, Connecticut - which has long been recognized as a leader in service. In the program, you'll witness how success has to do with consistent excellence-the ability to inspire hundreds of team members to show up for work with a positive attitude everyday and focus on creating customer experiences that bring people back.

Stew Leonard's Dairy is featured on FORTUNE® Magazine's list of the Best Places to Work, and is benchmarked by managers from around the world.

Key Learning Points

  • Culture guides
  • Customers rule
  • Attitude is everything
  • Workplace fun works
  • Accept empowerment

This program is part of the Customer Service Combo Package which is available for only $995!

This is available as part of

Customer Service Training Combo Package
Save $2,210 over the individual DVD prices when you purchase The Customer Service Training Library.  Get six best selling customer service training DVDs for $995.
Provide your team with the optimal resource for delivering and reinforcing exceptional customer service. This combo includes the best selling programs on service from Stew Leonard, Janelle Barlow, John O'Hurley, and others. Save $2,210 over the individual DVD prices when you purchase The Customer Se... read more
Course Details
Topics
Change Management & Innovation
Customer Service
Motivational Videos
Leadership and Management
Sales Training
Special Offers and Combo Packages
Uses
Business Case Studies
Improving Sales and Service
Customer Service Essentials
Motivation and Inspiration
An Enterprise Media Program
Video Running Time (minutes)
15:00
Producer
Enterprise Media
Featured Talent
Stew Leonard
Presentation Style
Case Study w/Instruction
Course ID
00289

Guides & Workbooks

Description
Download It's Show Time - Leader's Guide Preview

Only preview versions of handouts can be viewed without a license.

You might also like

Life is good ...and work can be too!
Learn how to inspire employees, improve attitude, and deliver great customer service in this high-energy, motivational training program that profiles the company Life is good.
Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service? Imagine that you can bring these ideas to your workplace...You can! "Life is good and work can be to... read more
DVD style course with completion certificate only
Course Details
The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership
Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.
Great customer service comes from great people, but how do you hire, train, and retain the best people? More importantly, how do you get everyone to deliver the best service possible? In this program, Tom Peters will show you how great service happens. You will learn how The Container Store has deve... read more
DVD style course with completion certificate only
Course Details
In Search of Excellence with Tom Peters
The In Search of Excellence DVD is one of the all time classic training films. Case studies from Disney, 3M, Stew Leonard’s, North American Tool & Die, and others give insights into excellence and customer service.
Motivate your employees to be more innovative, responsive and committed than ever before! The In Search of Excellence video is one of the best selling training programs of all time.  As you watch this intriguing and inspiring program - Tom Peters and Bob Waterman are your hosts and guides for a far-... read more
Featured Programs DVD style course with completion certificate only
Course Details
Love Your Customers & Love Your Difficult Customers
John O'Hurley's Message will be music to your ears in this humorous customer service training package, "Love Your Customers" and "Love Your Difficult Customers!" Laugh as you learn the essential basics of excellent customer service. 
Hollywood celebrity John O'Hurley explains four essential steps to great service. John O'Hurley is as much as part of business as he is show business. He has been embraced for his business savvy by Business Week, Time, CNBC and more. Most notably known as the eccentric catalogue clothier J. Peterman... read more
Featured Programs DVD style course with completion certificate only
Course Details
Customer Service Training Combo Package
Save $2,210 over the individual DVD prices when you purchase The Customer Service Training Library.  Get six best selling customer service training DVDs for $995.
Provide your team with the optimal resource for delivering and reinforcing exceptional customer service. This combo includes the best selling programs on service from Stew Leonard, Janelle Barlow, John O'Hurley, and others. Save $2,210 over the individual DVD prices when you purchase The Customer Se... read more
Course Details
Passion for Customers with Tom Peters
Tom Peters gives a motivational presentation on outstanding customer service with case studies from leaders like Federal Express, Louisville Redbirds, The Limited and others.
Tom Peters gets to the heart of the “excellence message” by taking you on location to five leading organizations that provide superior customer service. You’ll learn what Peters has discovered about these good-news stories - no matter how different the nature of their businesses, their successes are... read more
DVD style course with completion certificate only
Course Details