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Passion for Customers with Tom Peters
Tom Peters gives a motivational presentation on outstanding customer service with case studies from leaders like Federal Express, Louisville Redbirds, The Limited and others.
Tom Peters gets to the heart of the “excellence message” by taking you on location to five leading organizations that provide superior customer service. You’ll learn what Peters has discovered about these good-news stories - no matter how different the nature of their businesses, their successes are... read more
DVD style course with completion certificate only