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The Power Of Customer Service with Dr. Paul R. Timm has really led the way. This training program provides the basics needed in any organization to help improve customer service.

It is not a lot of theory. In fact, it is just the opposite; a DVD training program that's loaded with do-it-now skills that can be put to work immediately. The book contains exercises that may be completed while watching the DVD.

Customer service comes from the inside of an individual. It comes from the desire to provide good service to everyone - whether they are a customer, co-worker, friend or relation.

Using the three C's of good customer service - Concern, Communication, and Competence, leading customer service expert Dr. Paul Timm brings to life the skills needed to enrich any customer service relationship.

"To survive in the competitive market place of the new millennium we must treat customers like they are members of our family. A positive customer relationship is the key at any level of any organization.," says Dr. Timm.

This program is part of the Customer Service Combo Package which is available for only $995!

Purchase Includes:

  • The Power Of Customer Service DVD (45 Minutes)
  • The Power of Customer Service book

This is available as part of

Customer Service Training Video Starter Library
Give your customer service people the head start they deserve with the Customer Service Starter Library. Includes 5 DVDs on customer service.
Give your customer service people the head start they deserve with the Customer Service Starter Library. These training programs come with a total of 5 DVDs and 5 books to give your customer service people the necessary tools to deal with the most important person to your organization--The Customer!... read more
Customer Service Training Combo Package
Save $2,210 over the individual DVD prices when you purchase The Customer Service Training Library.  Get six best selling customer service training DVDs for $995.
Provide your team with the optimal resource for delivering and reinforcing exceptional customer service. This combo includes the best selling programs on service from Stew Leonard, Janelle Barlow, John O'Hurley, and others. Save $2,210 over the individual DVD prices when you purchase The Customer Se... read more
Customer Service Online Library
Motivate, train, and inspire your team to higher levels of customer service excellence
This entire library is only $799 for 1 year of online training or 100 views, which ever comes first. Order now on our ArcLearn site for instant access. If you are looking for an exceptional value in training, then look no further. The Customer Service Training Library will provide you with 22 differ... read more
Total JWA Video Library
A video series that will help with leadership, management, customer service, supervision, workplace issues, employees and much more.  The total library package for $5,995.00 contains every program found in the JWA Video catalog in DVD format.
The total library package for $5,995.00 contains every program found in the JWA Video catalog in DVD format. The Total JWA Video Library includes: 50 Ways to Keep Customers Basics of Business Etiquette Basics of Profitable Customer Service Basics to Improve Memory BEAR Essentials of Business Better ... read more
Essential Human Resource Online Library
If you are looking for an exceptional value in training, then look no further. Access the entire JWA training library for only $799 for 1 year of online training or 100 views, which ever comes first. Learn customer service, supervisory skills, communication, leadership, etiquette, goal setting, w
This entire library is only $799 for 1 year of online training or 100 views, which ever comes first. Order now on our ArcLearn site for instant access. If you are looking for an exceptional value in training, then look no further. The Essential Human Resource Library will provide you with 47 differe... read more
 
Featured Programs
Topics
Programs Under $200
Customer Service
Special Offers and Combo Packages
Uses
JWA Video
Customer Service - Under $200
Entry Level Customer Service
Video Running Time (minutes)
45:00
Lead Distributor
Enterprise Media
Producer
Enterprise Media - JW
Featured Talent
Paul Timm
Course ID
00980

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Save $2,210 over the individual DVD prices when you purchase The Customer Service Training Library.  Get six best selling customer service training DVDs for $995.
Provide your team with the optimal resource for delivering and reinforcing exceptional customer service. This combo includes the best selling programs on service from Stew Leonard, Janelle Barlow, John O'Hurley, and others. Save $2,210 over the individual DVD prices when you purchase The Customer Se... read more
Customer Service Training Video Starter Library
Give your customer service people the head start they deserve with the Customer Service Starter Library. Includes 5 DVDs on customer service.
Give your customer service people the head start they deserve with the Customer Service Starter Library. These training programs come with a total of 5 DVDs and 5 books to give your customer service people the necessary tools to deal with the most important person to your organization--The Customer!... read more
Customer Service Online Library
Motivate, train, and inspire your team to higher levels of customer service excellence
This entire library is only $799 for 1 year of online training or 100 views, which ever comes first. Order now on our ArcLearn site for instant access. If you are looking for an exceptional value in training, then look no further. The Customer Service Training Library will provide you with 22 differ... read more