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Acting with Power
Stanford Executive Briefings Deborah Gruenfeld Stanford Graduate School of Business illustrates how our nonverbal behavior affects how we are perceived in a hierarchy
Deborah Gruenfeld Stanford Graduate School of Business Combining research on the psychology of power with the acting skills of the theater, Professor Gruenfeld illustrates how our nonverbal behavior affects how we are perceived in a hierarchy — far more than the words or arguments we use. Acting wit... read more
The Basics of Business Etiquette
Knowing the right things to do and say at work and in work-relad social settings can make a tremendous difference in helping you and your company reach its goals.
The way you handle yourself in a business and social environment can reveal a lot about you, and your position within an organization. From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your c... read more
DVD style course with completion certificate only
Beyond Words - For Managers
Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary.
Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary. Day after day, your employees are communicating with you through their body language - and you are communicating back to them through your body language. Recognizing the most common... read more
DVD style course with completion certificate only
Beyond Words for Healthcare
A Body Language Guide for Healthcare Professionals In this program, you will understand the key body language cues that communicate proper bedside manners while still maintaining business efficiency.
A Body Language Guide for Healthcare Professionals Can you imagine a situation where you could communicate with your patients without saying a word? Or create an environment where your patients feel safe, comfortable, and free to discuss their health? Well now you can! Day after day, your patients a... read more
Featured Programs Video course with post-test
Beyond Words: Customer Service and Sales Series
Are you ready to take your organization to the next level of sales and customer service? Learn to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication.
Are you ready to take your organization to the next level of sales and customer service? In this 2-part video series, you will learn how to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication. This can be achieved by understa... read more
DVD style course with completion certificate only
Body Language at Work
Being able to read body language signals, especially in business will make building rapport, selling and interviewing much easier.
Read the Signs and Make the Right Moves The Body Language at Work training program featuring Peter Clayton, offers 7 key points for successfully dealing with this unspoken form of communication that everyone experiences daily. Being able to read body language signals, especially in business will mak... read more
Communication Skills - What Everyone Needs to Know
In the Communication Skills - What Everyone Needs to Know training video, you’ll learn practical techniques to improve all your communication skills - written, oral, electronic, and face-to-face.
Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. But too often we forget the fundamentals as we rush to complete more work in less time. In the Communication Ski... read more
DVD style course with completion certificate only
Communication Skills That Build Winning Relationships
Are underdeveloped communication skills holding YOU back? Learn key skills to improve your communication. Learn to use the BE-DO-ACHIEVE-NEW-BE cycle to build up internal communication
Are underdeveloped communication skills holding YOU back? One of the biggest mistakes we make each day at work and in our homes is to under estimate the power of communication. We simply take for granted that communication really is a tool, and that it can help make or break us. This training progra... read more
DVD style course with completion certificate only
Communication Training Special Offer
Improve vital presentation and communication skills with this bundled offer and save 20%!
Improve vital presentation and communication skills with this bundled offer and save 20%! The following titles are included in the set: How to Plan, Write and Give a Winning Presentations Communication Skills That Build Winning Relationships How to Plan, Write and Give a Winning Presentations Be rea... read more
Conflicts in the Workplace
There will always be conflict. The secret is learning to manage it successfully. Doing so empowers you to take control of your life—and career.
Sources & Solutions Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee ... read more
Doing Business in Argentina
At the other end of the world, you'll discover an elegant country and a people fiercely proud of their rich European heritage. Your success depends on communication and international business etiquette.
At the other end of the world, you'll discover an elegant country and a people fiercely proud of their rich European heritage. Your success depends on communication and international business etiquette.To succeed in international business in Argentina, you need proper preparation. Failure to underst... read more
DVD style course with completion certificate only
Doing Business in Brazil
There is only one Brazil, and to succeed here you must open up to this country and its passionate people.
There is only one Brazil, and to succeed here you must open up to this country and its passionate people.To compete in South America's largest market, you need proper training; failure to prepare can lead to damaged relationships and lost business. The Doing Business in Brazil training program is an... read more
DVD style course with completion certificate only