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Healthcare Training Videos and DVDs

Training videos for healthcare organizations, with a special focus on customer service, compliance and workplace issues.

Results: 1 - 12 of 41

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Ask For The Order
Learn skills for closing the sale in this detailed sales training package.
Do you remember the old parable: “Give them a fish and they’ll eat for a day, teach them how to fish and they'll eat for a lifetime.”? Well, closing the sale is the same thing. Teach them (your salespeople) the skill of how to improve their closing of sales and you give them and your organization a ... read more
DVD style course with completion certificate only
Barkles Business Series
The Barkles are fun canine companions who star in this hilarious meeting opener series. You'll love the fun and humor as they motivate your team to higher levels of success. 
The Barkles are fun canine companions who star in this hilarious meeting opener series. You'll love the humor as they motivate your team to higher levels of success.  In our introductory series, you get a bowl full of fun.  The three programs focus on sales, motivation, and customer service.  You do... read more
DVD style course with completion certificate only
Beyond Words: Customer Service and Sales Series
Are you ready to take your organization to the next level of sales and customer service? Learn to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication.
Are you ready to take your organization to the next level of sales and customer service? In this 2-part video series, you will learn how to go BEYOND WORDS and communicate more effectively with every customer by having deeper understanding of nonverbal communication. This can be achieved by understa... read more
DVD style course with completion certificate only
The Big Finish - Closing The Sale
Fern Bratten uses humor and personal stories to teach sales skills. In this third program in her 3-part series, she gives lessons for closing the sale.
There is no doubt that the hardest job that a sales professional has is overcoming objections and closing the sale. In this program, Fern Bratten uses humor, great examples, and concrete tools to close the sale. Fern opens with a motivational message about the customer - and how we should be gratefu... read more
DVD style course with completion certificate only
Customer Service Essentials
Whether it happens in person, by telephone, or online, good customer service is vital 
Whether it happens in person, by telephone, or online, good customer service is vital. In fact, it’s just as important as advertising or product quality in building a company’s reputation and it can decide, ultimately, whether or not that company will survive. This Customer Service Essentials three-... read more
Customer Service Training Combo Package
Save $2,210 over the individual DVD prices when you purchase The Customer Service Training Library.  Get six best selling customer service training DVDs for $995.
Provide your team with the optimal resource for delivering and reinforcing exceptional customer service. This combo includes the best selling programs on service from Stew Leonard, Janelle Barlow, John O'Hurley, and others. Save $2,210 over the individual DVD prices when you purchase The Customer Se... read more
Employee's Guide to Customer Loyalty
Combines 4 popular customer service programs to develop employee skills and awareness in the area of building customer loyalty.
When it comes to workplace competencies, there aren’t many more important than knowing what it takes to grow a base of loyal customers. To be successful long- term, organizations must ensure that people at all levels demonstrate a commitment to keeping good customers from going elsewhere. Several ve... read more
Falling Up
Part of The Happiness Advantage training program. With Falling Up, you can turn even the most pessimistic workers into low-level optimists!
Part of The Happiness Advantage training program. With Falling Up you can turn even the most pessimistic workers into low-level optimists. Shawn’s research shows that optimistic salespeople made 37% more sales than pessimistic salespeople. Your mindset is a powerful indicator for future success. Sim... read more
DVD style course with completion certificate only
The Goal - Dramatic Version
The Goal shows your employees how to think logically and consistently to determine "cause and effect" relationships between their actions and the results.
The Goal dramatic version can teach your employees how to think logically and consistently to determine "cause and effect" relationships between their actions and the results. Utilizing The Goal program can result in ongoing improvement throughout your entire organization.The Goal is a dramatic vide... read more
In An Instant - Volume 2: Sales, Hiring and Management
Short training videos to help you learn how to manage time, run a meeting, and sell more effectively.  Also, learn skills for hiring and terminating employees... In An Instant!
We know you just don't have the time to read all the articles and business books to solve every business problem.  Noted industrial psychologist, Dr. Anthony Salemi has developed this In An Instant series to help you solve these problems. How to be an effective time-manager: Learn habit to set goals... read more
DVD style course with completion certificate only
In Search of Excellence with Tom Peters
The In Search of Excellence DVD is one of the all time classic training films. Case studies from Disney, 3M, Stew Leonard’s, North American Tool & Die, and others give insights into excellence and customer service.
Motivate your employees to be more innovative, responsive and committed than ever before! The In Search of Excellence video is one of the best selling training programs of all time.  As you watch this intriguing and inspiring program - Tom Peters and Bob Waterman are your hosts and guides for a far-... read more
Featured Programs DVD style course with completion certificate only
It's Show Time!
It’s motivational! It’s fun to watch! It’s about customer service and attitude! It’s a best seller! It’s Showtime!
It's Show Time! is a look at customer service and corporate culture from Stew Leonard's Dairy in Norwalk, Connecticut - which has long been recognized as a leader in service. In the program, you'll witness how success has to do with consistent excellence-the ability to inspire hundreds of team membe... read more
DVD style course with completion certificate only