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Results: 1 - 12 of 29

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Acting with Power
Stanford Executive Briefings Deborah Gruenfeld Stanford Graduate School of Business illustrates how our nonverbal behavior affects how we are perceived in a hierarchy
Deborah Gruenfeld Stanford Graduate School of Business Combining research on the psychology of power with the acting skills of the theater, Professor Gruenfeld illustrates how our nonverbal behavior affects how we are perceived in a hierarchy — far more than the words or arguments we use. Acting wit... read more
Barriers to Communication and How to Overcome Them
The key to overcoming communication barriers is to be able to identify and understand them.
A closed door, an exasperated expression, a noisy workstation, a cultural misunderstanding—all of these are examples of noise, a general term for anything that gets in the way of effective communication. The key to overcoming communication barriers is to be able to identify and understand them. The ... read more
Breakthrough Listening
Develop good communication skills—by becoming a better listener. 
Develop good communication skills—by becoming a better listener. We all know that good communication skills are critical in every business environment. We also know that communication often breaks down. When there's a breakdown, we usually think the solution is to speak more clearly. But often, the ... read more
Building a Winning Team
Stanford Executive Briefings Jon Gordon Author, The Energy Bus outlines strategies for successfully uniting teams center on his belief that communication is key.
Jon GordonAuthor, The Energy Bus Jon Gordon’s strategies for successfully uniting teams build on the premise that communication is key. Building a Winning Team Program Highlights: Enhance employee engagement and trust to boost performance. Eliminate the subtle negativity that can sabotage teams. Fea... read more
Communication Lab 2.0
When Email Just Isn't Enough In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!
When Email Just Isn't Enough Have you ever sent an e-mail to a customer notifying them that there was a problem? If so then you know it can often engender a nasty response or an angry phone call. Communication blunders are common in the workplace and they can impact your business and your customers.... read more
DVD style course with completion certificate only
Communication Skills - What Everyone Needs to Know
In the Communication Skills - What Everyone Needs to Know training video, you’ll learn practical techniques to improve all your communication skills - written, oral, electronic, and face-to-face.
Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. But too often we forget the fundamentals as we rush to complete more work in less time. In the Communication Ski... read more
DVD style course with completion certificate only
Communication Skills That Build Winning Relationships
Are underdeveloped communication skills holding YOU back? Learn key skills to improve your communication. Learn to use the BE-DO-ACHIEVE-NEW-BE cycle to build up internal communication
Are underdeveloped communication skills holding YOU back? One of the biggest mistakes we make each day at work and in our homes is to under estimate the power of communication. We simply take for granted that communication really is a tool, and that it can help make or break us. This training progra... read more
DVD style course with completion certificate only
Conflicts in the Workplace
There will always be conflict. The secret is learning to manage it successfully. Doing so empowers you to take control of your life—and career.
Sources & Solutions Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee ... read more
Criticism: Giving and Taking
We all need criticism. It's a part of learning. This is a guide to taking criticism professionally, without defensiveness, and without feeling humiliated. 
Understand how to turn criticism to your benefit. We often hear the term "constructive criticism." Unfortunately, much criticism ends up being destructive. This communication DVD will teach viewers how to give—and take—criticism in ways that benefit the individuals involved, as well as your organiza... read more
E-Mail Etiquette
The E-Mail Etiquette training program gives viewers an understanding of the conventions that have been developed by e-mail users over the years to facilitate effective communication.
There is little doubt that e-mail is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that e-mail is different from both voice- and paper-based communication can be a source of frustration for many people. The E-Mail Etiquette traini... read more
Getting Ahead by Getting Along
People Skills for the Workplace Teach employees how to work out their differences before they get out of hand. Friction among coworkers can turn small things into big deals.
People Skills for the Workplace Teach employees how to work out their differences before they get out of hand. Friction among coworkers can turn small things into big deals. Personality clashes can escalate and, before you know it, morale and productivity are affected. The sooner that growing tensio... read more
Getting the Best from Others
Stanford Executive Briefings Doug Harris Managing Director and Leader, The Kaleidoscope Group
Doug Harris Managing Director and Leader, The Kaleidoscope Group Not understanding what motivates each individual, managers offer incentives that are not meaningful, or encouragement that backfires and alienates their staff. In the Getting the Best from Others video, Doug Harris explains the steps f... read more